Taking action for lower energy and fewer emissions

Walk into a store and you might not even notice the lighting. Was it bright and white? Blue and atmospheric? A lot of design goes into lighting to best show garment and fabric colours, and to illuminate aisles to guide customers through our stores.

Efficient lighting and airconditioning is one of the ways in which TFG can save energy and protect natural resources at our stores, distribution centres, warehouses and offices.

Our action steps to efficiency:

  • Starting with the source of electricity, we are growing our investment in solar panels for renewable energy supply, especially at distribution centres. Where we lease facilities, we encourage landlords to invest in renewal energy such as solar panels and inverters.
  • We are systematically replacing all lighting with light emitting diode (LED) lighting. LED lights produce light up to 90% more efficiently than incandescent light bulbs.
  • We are monitoring the energy use in buildings and will soon display consumption detail at the building.
  • By improving store trading densities, we use space more efficiently, which results in utilities ratios also improving.
  • Our store design team is continuously exploring new technology or concepts for energy efficient lighting.
  • We use analytics to identify stores that are out of line in terms of energy usage and take action to reduce consumption, for example making sure lights and aircon are switched off at night.
  • We have around 200 stores with online meter monitoring that helps us track usage and potential improvements.

The Integrated Energy Plan that the Group has embarked on in the 2022 financial year involves the roll out of meters (bill verification, tariff analysis and behaviour change), lighting, solar and air conditioning. The plan will be implemented within our stores, head office buildings and distribution centres.

Read more in our carbon footprint report – CLICK HERE.

 

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TFG has great talent

We celebrate our diverse talent and provide many opportunities for career growth and learning at TFG.

How learning and development works at TFG: We offer various development programmes for our people at all levels

  • TFG invested over R70 million in youth skills development in the financial year that ended 30 March 2022. Read more in our INSPIRED LIVING REPORT.
  • TFG is a registered accredited training provider with the Wholesale and Retail (W&R) SETA. Our Project Elevate programme culminates in a nationally recognized retail qualification.
  • Our various skills programmes expose young people to workplaces and prepare them for formal employment and qualifications through our various learnerships and internships that we offer.
  • Our employee learnerships enable current employees to get formal qualifications and boost their careers.
  • We provide a combination of classroom-based training and practical work experience.
  • Our employees have access to digital learning on the TFGLearn platform anywhere, anytime and on any device, free to the learner. Over 170 414 courses were completed in the 2022 financial year by 21 824 employees. 78 unique courses have been developed and published to date.
  • Our newly acquired Yoobic learning platform adds to our digital learning eco–system. This platform delivers learning that is gamified, chunked and geared towards microlearning – developed by our teams for our teams.
  • Our first online leadership programme was launched in 2021 to develop potential leaders for TFG and leadership EQ training was made accessible to all field managers in the same year.

We have a rigorous process to identify high performing individuals who can attend these programmes and subsequently take on more senior available roles. These employees are typically previously disadvantaged candidates who know that they are valued as someone with the ability and aspiration to rise to and succeed in more senior, critical positions. As such they have access to career advancement opportunities.The TFG executives all have scorecards that evaluate their performance and that determine their pay. Transformation and youth employment are some of the scorecard indicators for which TFG tracks progress. This is how serious we are about building a business that is diverse and inclusive.

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The business champions we cheer for

Small businesses create much needed jobs in South Africa. They are also the corporate and large employers of the future if we all help them grow. By supporting local enterprises, we invest in our economy and our people, and ensure better living for all.

A business like TFG requires a number of suppliers for the items we cannot manufacture ourselves. We support as many local enterprises as we can and intentionally look for businesses owned by black people and black women.

Some of our supplier success stories include:

  • All non-merchandise store stationery and printed material are now supplied by a 100% black-owned Exempted Micro Enterprise (EME).
  • 20 black-owned SMME’s produced 6,2 million units in the 2022 financial year which equates to a 96% contribution to the TFG’s Design & Manufacturing non-owned manufacturing component.

When we have a relationship with a supplier, we take it further. We help them grow and support them through the challenges a small business face. For example, during the 2022 financial year:

  • In collaboration with a partner, we empower factories to make and plot their own production markers so that they can be in control of their online date for production.
  • We assisted in the expansion of strategic suppliers to new premises and provided them with equipment.
  • We offer small businesses accelerated and preferential payment terms.
  • We helped a strategic manufacturing partner by deploying a digital planning board at their factory to help them with the best use of their resources.
  • We assisted strategic suppliers in accessing government funding for expansion and skills development.
  • We made it possible for strategic manufacturing partners to print wash care labels and RFID tags for their production orders onsite as this reduces production lead times.

Find out how to become a TFG supplier – CLICK HERE.

 

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What is in a bag

Did you know? Our research at TFG shows that our customers in South Africa use 48 million single-use TFG plastic bags per year. They use a bag for an average of 12 minutes.

We also know that each bag has a lifespan of up to 1 000 years.

Although plastic is really useful, it is a pollutant, often non-recyclable and contributes to emissions. At TFG we want to reduce the use of plastic bags. This is not as simple as it sounds.

Our next step was to join the South Africa Plastics Pact and commit to their roadmap to 2025. We support a circular system where we capture the value of plastic materials by keeping plastics in the economy but out of our environment.

To date, we have been able to design more standardised bags across our brands.

We are phasing in a new specification of plastic bag that is made from 100% post-consumer recyclate. All our bags were changed to the material LDPE that is more recycled and recyclable in South Africa. We moved from 38 different sizes of bags to 6 size variations which reduces the waste when making the bags and maximise the usage of the plastic roll the bags are printed on.

We also removed the small gusset at the bottom of the bag to reduce the plastic used when making the bag.,/p>

100% of TFG Africa plastic packaging is recycled.

At TFG Australia we are committed to more efficient and sustainable packaging. Our store bags are now in the process of transitioning over to certified sustainably sourced paper and are currently in stores. We also investigated using biodegradable online packaging but found that our current infrastructure does not enable home composting. This means our packaging would still end up in landfill sites. As an interim measure we have moved from 80% recycled input materials to 100% and updated our messaging to encourage customers to recycle these. We are also investigating our product packaging within our supply chain to be more efficient and, where possible, recycled.

Read more about our efforts in Australia to reduce waste HERE.

 

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Where do textiles go when they are no longer loved

About 50% of the clothes in your wardrobe has not been used for at least a year. At least, that is what research by Movinga found. Which means that you might have a lot to throw out, give away and hand down.

We want to help our customers do what we do. We try to slow down the end-of-life stage of fashion items. This means we help clothing last longer, reduce waste and contribute to a circular economy mindset.

At TFG Australia, we are serious about preventing the waste we can control, from going to landfill. This includes clothing returns, production samples and unsold items. When we are unable to sell an item, we first move it to another store or try to sell it online.

When there is no commercial future for a garment, we donate clothing to Thread Together, an organisation that collects brand-new end-of-line stock from fashion brands and donates it to people in need, for example the victims of floods and fires. Or, if it is no longer usable, we work with UPPAREL, who repurposes clothing fibres and trimmings.

We are also working with UPPAREL to investigate their UPCIRCLE service which gives customers the opportunity to donate old garments to prevent these going to landfill.

Read more about our efforts to avoid textile waste on the WEBSITE.

 

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YES to youth

So many talented young South Africans are battling to find jobs and participate in the economy. TFG employs more than 31 300 people in South Africa, and we are looking for more. We want to inspire young people and help them live better lives.

TFG offers a range of learnerships and internships enabling young people to get workplace experience. They join us, mostly in stores, clothing factories or distribution centres, where they learn about retail and fashion. Many of them then move into further internships, other skill programmes and permanent employment across our business.

We recruit many of these young people through the YES programme, a joint initiative between business and government in South Africa. We take care to make our investment sustainable: this means taking on people close to where they live, and ensure they have the right tools e.g. each learner gets a smartphone to do workplace readiness training. We take them on a digital learning journey and give them coaching and mentoring support throughout the programme.

In the year ended March 2022, we provided 607 manufacturing and 2 283 non-manufacturing work opportunities. This means a total of 2 890 young people had a great chance at starting a career, earn a living and connect with their passion.

If you want to join one of our programmes, CLICK HERE.

 

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Young talent building a revolutionary retail platform

The new TFGLabs team has big ambitions to simply advance retail, for the better. Through their work they are defining a truly omnichannel shopping experience blending the online and brick and mortar experience across the Group’s many brands.

Created as an entrepreneurial-style start-up inside TFG in 2021, TFGLabs is the omni-channel division of TFG. At the end of March 2022 the division has already created jobs for over 159 engineers, product managers, data scientists, logistics and operations specialists and digital marketers who are all dynamic young talent looking to reinvent retail. Despite the competitive challenge to secure this sought-after talent, TFGLabs has in all likelihood put together the strongest digital team within retail across South Africa.

TFGLabs also launched an incubator programme where they create first-time employment for high-calibre engineering graduates and individuals with unconventional coding backgrounds.

Major TFGLabs achievements to date have included:

  • Completed the acquihire of app development agency Flat Circle and acquired Quench, the last-mile delivery business with a marketplace platform of more than 60 vendors.
  • Replatformed eCommerce through a new omni-enabled enterprise digital solution.
  • Launched a new best-in-class customer service tool.
  • Rebuilt taxonomy and re-classified all stock so we have end-to-endsight of inventory.

“We have quickly established TFG as a tech-employer of choice that operates like a modern technology business and attracts the best tech talent in the country.”

Most recently, at the recent Group’s Annual Financial results presentation, CEO Anthony Thunström hinted at the launch of the Group’s new integrated e-commerce platform that brings together all the Group’s brands in an easy-to-shop platform, powered by TFGLabs. Keep an eye out for SA’s newest and most exciting e-commerce destination!

Follow us on LINKEDIN.

 

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Our new recycled wash care labels

Our consumers are becoming more environmentally aware and want more transparency about the products they buy. They want information that will bring them peace of mind and demonstrate value.

TFG has rolled out a new inner garment wash care label that is made from 100% recycled material. You will find the new range of wash care labels in all the TFG in-house fashion brands garments in South Africa.

They are made from recycled polyester: a fabric that is man-made from existing plastic such as water bottles, rather than new materials that require natural resources. The plastic is converted into tiny pellets, melted, and spun into yarn. The yarn is then knitted into fabric ribbons, cut, printed on and sewn into the garments.

It’s a double win: we believe these labels are actually superior to conventional polyester labels and they help to reduce the waste that go to landfills, thereby supporting a circular economy.

Read more about recycling and responsible sourcing in our INSPIRED LIVING REPORT.

 

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Big step for the environment

Markham and Relay Jeans are making a difference with their Flip Ur Flops sustainability drive for cleaner oceans and reduced landfill waste.

As we all become more aware of our impact on the environment, it has become clear that everyone has a responsibility to contribute to global sustainability. Basically, we have to change the way we do things in order to help Planet Earth.

Markham and Relay Jeans have embarked on a drive to create awareness around reducing landfill waste and the importance of having cleaner oceans – all while breathing new life into disadvantaged communities.

So, how does it work?

We all have a pair of old flip flops that are long past their use-by date. Now, myTFGrewards members and account customers can exchange any pair of old or used flip flops for a 10% discount on their next new pair of Relay Jeans flip flops. They can simply drop their old pair in the boxes found near till points at participating stores, and then pick out a new pair at a reduced rate.

These old flip flops are sent to our partner EVA industries. They recycle the flip flops into a host of uses – from artificial grass for sports fields to filling for boxing bags donated to schools and sporting facilities in disadvantaged areas.

“We’re on a journey to save the planet, one step at a time – well, one flip-flop at a time.”

 

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Financial support for employees in hard times

First, it was COVID-19, then civil unrest in parts of South Africa, and then floods in KwaZulu-Natal. Ordinary people are battling to make ends meet. This includes our employees and their families.

We know financial emergencies can happen at any time. We want to help because we know that financial distress affects employees’ ability to be productive and work well in a team.

That’s why we partnered with PayMeNow, a platform that gives our South African employees a financial boost when needed. The PayMeNow app enables employees to instantly access a portion of their net salary.

We also take it a step further: employees get access to free training on how to manage their money responsibly and reach their financial goals.

We are committed to fair and responsible employee remuneration and this means being consistent and paying employees equally for work of equal value. All employees have the chance to grow their salary through training, upskilling and applying for internal positions. For example, an employee starting out as a sales associate could, through the assistance of various TFG programmes over three to five years, move into a store management role.

Our people and their ongoing health, safety and mental wellbeing are our most important priority. As an employee, if you need help, contact our wellness hotline on 0800 111 323 (South Africa) or +2766 452 4099 (WhatsApp for employees in other African countries). The helpline is available 24 hours a day, 7 days a week to all TFG employees and their immediate family members.

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