Sustainability
All our data in one place
ESG World is a platform that provides all stakeholders access to our environmental, social and governance information in a structured and searchable format. TFG’s disclosures made under the new voluntary JSE Sustainability Disclosure Guidance framework are also now available.
Click here to access TFG’s profile.
Latest Reports and Certificates
B-BBEE CERTIFICATE
B-BBEE COMPLIANCE REPORT
INSPIRED LIVING REPORT
Our sustainability approach
Sustainability forms part of TFG’s integrated value-creation process. It connects our purpose, BOLTS strategy, Inspired Living framework, stakeholder perspectives and material sustainability impacts to the way we manage risk, respond to changing expectations and implement our strategy across the value chain.
Our sustainability approach provides the framework through which TFG identifies, assesses and manages the environmental, social and governance impacts, dependencies, risks and opportunities associated with our people, relationships, infrastructure, natural resources and financial capital. In doing so, it supports resilience, responsible growth and our ability to create and preserve value over the short, medium and long term.
Within BOLTS, sustainability is represented by the Sustain pillar: sustaining ourselves and our stakeholders into the future. Our Inspired Livingstrong framework translates this strategic direction into practical action across TFG’s regions, brands, operations and value chain.
The Inspired Living framework is structured around three interconnected pillars — Connects, Shares and Restores — with governance and trust cutting across all three.
The framework translates Group sustainability priorities into practical implementation. It applies across raw-material sourcing, product design and development, production and manufacturing, logistics, retail operations, product use, life extension and end-of-life.
While the framework provides a consistent Group-wide direction, implementation reflects the different business models, regulatory environments, sourcing footprints, levels of maturity and local stakeholder priorities of TFG Africa, TFG London and TFG Australia. This enables each region to focus on the areas where TFG has the greatest practical impact or influence while maintaining common principles, governance and accountability.
Our approach is informed by stakeholder engagement, enterprise risk management, value-chain exposure, regulatory developments and assessment of our material sustainability impacts.
Connects — people and communities
Connects focuses on the wellbeing, capability and resilience of the people and communities connected to TFG.
Our priorities include employee rights, wellbeing and development; health and safety; diversity, equity and inclusion; skills and youth pathways; and community initiatives that support socioeconomic participation, dignity and resilience.
As a retailer and employer, particularly in South Africa, we recognise the role we can play in expanding access to opportunity, supporting transformation and contributing to more inclusive economic participation.
Our transformation journey is reflected in our sustained Level 2 B-BBEE status, targeted skills development, and youth employment initiatives such as the Youth Employment Services (YES) programme. Our enterprise and supplier development goals aim to support a number of aligned small, medium and micro enterprises to scale further.
TFG has set ambitious 2030 community investment targets focused on critical national priorities - job creation, youth skills development, access to clean water, support for small businesses, and circularity.
Shares — responsible sourcing
Shares is focused on responsible sourcing and purchasing practices, supplier relationships, product compliance and resilient value chains.
Our priorities include labour and human rights standards, supply-chain mapping and visibility, supplier oversight, audit and corrective-action processes, traceability where applicable, responsible purchasing, product safety and chemical management.
TFG Africa’s local and regional sourcing model also supports supply-chain agility, domestic manufacturing capability, employment and supplier development. Across all regions, our aim is to strengthen responsible partnerships across increasingly complex, multi-tiered supply chains. Our global operations are committed to addressing the risks of modern slavery, supporting gender equity, and fostering long-term, mutually beneficial relationships with suppliers.
Restores — environmental stewardship
Restores focuses on managing environmental impacts across our operations and broader value chain while contributing to a more resource-efficient, lower-carbon and increasingly circular retail system.
Our priorities include climate and energy, materials and product design, circularity, waste and packaging, water stewardship and biodiversity considerations.
Our immediate focus is on measurable progress: improving environmental data and governance, understanding climate-related risks and opportunities, using energy and resources more efficiently, increasing renewable-energy use, reducing waste, expanding preferred-material pathways and identifying practical opportunities to extend product life and support reuse, repair and recycling.
Implementation reflects the different levels of maturity across our operating region. TFG London has formal climate targets in place, while TFG Africa and TFG Australia continue to strengthen their pathways, baseline data, governance and implementation foundations to support future target-setting and reporting.
Governance and trust
Governance and trust underpin the entire Inspired Living framework. This includes Board and management oversight, ethical conduct, clear accountability, appropriate policies and controls, data protection and privacy, regulatory alignment, credible sustainability communication and transparent reporting. The Board’s Social and Ethics Committee oversees TFG’s sustainability practices and monitors whether priorities are supported by defined ownership, reliable information, effective implementation and evidence of progress. TFG is also strengthening ESG data ownership, reporting boundaries, methodologies and internal controls as sustainability disclosure requirements continue to evolve.
Our contribution to the Sustainable Development Goals
The United Nations Sustainable Development Goals (SDGs) provide an external reference point for TFG’s sustainability priorities. We focus on the four goals most closely aligned with our business model, value chain and areas of measurable contribution:
- SDG 8: Decent work and economic growth
- SDG 9: Industry, innovation and infrastructure
- SDG 12: Responsible consumption and production
- SDG 13: Climate action
These goals reflect our focus on decent work and economic participation, local manufacturing and supplier development, responsible sourcing and materials, circularity, resource stewardship and climate resilience.
In closing
We recognise that credible sustainability progress depends on evidence, consistency and follow-through. Our current priorities are to deepen implementation, improve measurement and data quality, strengthen accountability and further embed the Inspired Living framework into business decision-making across our regions and value chains. More detailed information on our approach, performance, metrics and priorities is available in TFG’s latest Inspired Living Report and Integrated Annual Report.
